FAQ
Most asked questions
How long does shipping take and what shipping options are available?
Shipping times vary based on your location. In Germany, shipping takes
2-4 business days. For EU destinations, it generally takes 4-7 business
days, and for international orders, expect delivery within 7-14 business
days. If you have any further questions about shipping options, feel
free to ask!
How do I find the right size?
To find the right size, we recommend consulting our size chart. There,
you will find accurate measurements and information to help you choose
the perfect fit. If you have any questions, feel free to contact us on instagram @DustyAffection
Can I change the shipping address after placing the order?
Yes, you can change the shipping address after placing your order, but
it must be done quickly. Please contact our customer service
(support@dustyaffection.com) as soon as possible with your order
details, and we will assist you in updating the address if it hasn't
already been processed for shipping.
What payment methods are accepted?
We accept the following payment methods: Credit Card, PayPal, Klarna,
and eps transfer. If you have any questions about these options, feel
free to reach out!
How can i contact the support?
You can contact our support team by emailing us at
(support@dustyaffection.com) or by using the contact form on our
website. We’re here to help you with any questions or concerns you may
have!
How should I wash and care for my clothing?
You can check the "Wash&Care" information in the product description.
How can I sign up for the newsletter?
You can sign up for the newsletter at any time by visiting the footer of
our website. Simply enter your email address there, and you'll be
subscribed to receive all the latest updates!